Why telco’s no-level-playing-field argument on net neutrality is wrong

The main argument put forward by telecom operators in the ongoing net neutrality consultation with regulator TRAI is that they are forced to pay a lot of levies, which the apps do not pay any of them. This, according to the service providers, creates a ‘non level playing field’ and therefore, the app providers, such […]

Nasscom comes out strongly in favor of Net Neutrality on TRAI paper

NASSCOM proposes a synergistic model for Internet platforms, applications and TSPs while strongly advocating net-neutrality National Association of Software and Services Companies (NASSCOM) made a strong pitch for India to continue with net neutrality, responding to the TRAI consultative paper on Regulatory framework for OTT services. “NASSCOM believes that the Users Right to Choose is […]

Govt writes to district forums not to reject telecom complaints

The government of India, through Ministry of Consumer Affairs, has written to all consumer disputes redressal bodies asking them not to reject consumer complaints against telecom operators as many of them have been doing for years. Consumer forums, including state-level bodies, have regularly dismissed complaints against companies like Bharti Airtel, Vodafone, Idea, Reliance Communications and […]

Reliance Communications to launch WhatsApp-like messenger

Reliance Communications will launch a competitor to popular messaging applications WhatsApp and Viber. The application will support both text and voice messaging and calls. The company has seen its SMS revenue take a hit due to the emergence of WhatsApp, Viber and other similar messaging or OTT applications. “The application is in pilot stage and […]

Aircel announces emergence measures in Jammu Kashmir, 2G network up again

Aircel Cellular said it has restored its 2G services in most part of the Kashmir region, enabling thousands of people stranded to connect with their families and friends. Aircel 2G is operating in Anantnag, Bandipora, Shopian, Kulgam, Pulwama, Srinagar, Budgam, Bonigam and Ganderbal, the mobile operator said. Jammu and Kashmir has been hit by floods […]

Bharti Airtel fined Rs 5 lakh for insensitive customer service

A New Delhi consumer forum has imposed a fine of Rs 5 lakh on Bharti Airtel Ltd after the company continued to seek dues from a person even after the bill was paid. In a complaint by IT professional Jasmeet Singh Puri, the forum also expressed its consternation at the “lackadaisical attitude” of Bharti Airtel’s […]

NBFCs, telecom and microfinance cos among RBI’s payment bank hopefuls – Report

Recent draft guidelines on small and payment banks have enthused about 100 entities including microfinance institutions, telecom players, non-banking finance companies (NBFCs) and public sector companies to apply for such banking licence once RBI invites applications for the same, reveals the ASSOCHAM latest study. These interested firms are awaiting final guidelines which will provide more […]

Reliance Jio to be a ‘formidable competitor’ – Moody’s

Reliance Jio is potentially a formidable competitor in India’s telecom sector, credit rating agency Moody’s said, saying the ratings of all telecom companies will be impacted negatively due to the launch of services by Reliance Jio next year. “It will enter the Indian telecom space as a well-capitalized entity, supported by the financial muscle of […]

Consumer courts continue to dismiss telecom complaints despite Government clarification

Despite a clarification by the Department of Telecom, several consumer  disputes redressal fora in India continue to reject billing and service related disputes against telecom operators. The Department of Telecom had issued a clarification on February 4 this year that private telecom companies cannot be identified with the “Telegraph Authority” of India as defined in […]

Reliance Jio could corner 20% of mobile data market by 2017-18 – report

Reliance Jio Infocomm could overtake Anil Ambani’s Reliance Communications in revenue over the next four to five years and corner 11% of the total wireless market, an analyst with a prominent global financial group has predicted.  By the 2017-18, Reliance Jio and Reliance Communications would have very similar mobile voice revenue market share, at about […]

New Norms to Make Indian Telecom Mergers & Acquisitions Costly

The department of telecom’s decision to maintain a key clause about spectrum pricing in mergers and acquisitions will make such deals costly for both parties and has dampened industry enthusiasm considerably. In its announcement of guidelines for mergers and acquisitions for Indian telecom companies, the DoT has said that even if a company got its […]