Telecom companies surprised by increase in voice calls – DoT Secy

Telecom companies in India have been caught by surprise by the increase in voice calls made by their subscribers in recent months, telecom secretary Aruna Sundararajan said on Tuesday after attending a meeting with industry officials. “They have been surprised by the two-times growth of voice traffic (since unlimited plans were introduced),” Sundararajan said after […]

Telenor, Idea customers happiest; Bharti Airtel sees jump in complaints

Customers of Idea Cellular turned out to be the happiest among those of all the big private telecom operators in India, while those of Reliance Communications were the most likely to make complaints to the regulator or the government. Among all private operators small and big, MTS’ subscribers made the highest number of complaints per […]

How Ravishankar Prasad can resolve the 700 MHz spectrum auction pricing problem

India is getting ready for a digital revolution by auctioning 700 MHz spectrum that has the potential to take high-speed Internet to every village in the country. However, telecom operators — who have to play the role of the enablers — are not popping open the bubbly quite yet. The reason for their misgivings is […]

DoT rule may keep spectrum swapping out of reach of certain operators

The Department of Telecom is unlikely to allow all telecom operators to conduct spectrum swapping, and permit only those players who hold only auctioned spectrum to do so. This move is likely to severely restrict the benefits and applicability of spectrum swapping as ‘subsidized spectrum’ allocated in earlier years is lying co-mingled with newer auctioned […]

RCom, MTS merger is all about 4G LTE – analysts

Reliance Communications and Sistema Shyam Teleservices (MTS) announced that they were in exclusive discussions to merge their operations. While this was seen as being in the works, especially after a recent statement by Sistema’s Dmitry Shukov, analysts are saying that this merger will be a win-win for both parties. “If they can merge, then it […]

Govt writes to district forums not to reject telecom complaints

The government of India, through Ministry of Consumer Affairs, has written to all consumer disputes redressal bodies asking them not to reject consumer complaints against telecom operators as many of them have been doing for years. Consumer forums, including state-level bodies, have regularly dismissed complaints against companies like Bharti Airtel, Vodafone, Idea, Reliance Communications and […]