Happy with work-from-home, no plans to go back to office- HGS

Hinduja Global Solutions, one of India’s largest BPO providers with nearly 47,000 employees, said it was quite happy with how things are going under the ‘work from home’ mode, and has no immediate plans to shift employees back to the office. The comments come even as IT firms like TCS have asked employees to be […]

BPO provider HGS rides COVID wave to record profit

Hinduja Global Solutions, one of India’s top pure-play business process outsourcing companies, has been able to turn the massive challenge posed by COVID lock-down restrictions into an opportunity, posting record profits for the year. Like many organizations that depend on thousands of staff working inside a single building, Hinduja Global Solutions found its working model […]

Center wants states to include e-commerce, IT-BPO in essential services

Ministry of Electronics and Information Technology, Government of India, has requested all state governments to include IT and BPO employees, as well as e-commerce, in their list of essential services. Several state governments, including Maharashtra, Kerala, Tamil Nadu and Andhra Pradesh, have announced strict curbs on the movement of people and the functioning of shops […]

Infosys CEO Salil Parekh dismisses growth concerns

Infosys CEO Salil Parekh reassured investors that the IT services behemoth was not facing a growth crisis because of the replacement of traditional sourcing models with digital services. He said new age services — such as analytics, marketing, digital product design, digital system integration, cloud migration and cyber security were already at a huge size, […]

Mphasis to sell much of domestic business to Hinduja Global

Mphasis, a leading IT services provider, said it has signed a definitive agreement to transfer a significant portion of its domestic business, subject to regulatory approvals, to Hinduja Global Solutions (HGS), a global BPM leader in optimizing customer experience for clients. In a separate statement, HGS said the move will add 7,000 “customer experience professionals” […]