Ghaziabad consumer forum dismisses case against Bharti Airtel despite DoT clarification

Despite repeated clarifications from the Central Government, a district consumer forum has dismissed a consumer complaint against Bharti Airtel Ltd and asked the consumer to set up arbitration against the telecom company to resolve a billing dispute of Rs 347. Arbitration panels are usually set up for heavy matters that typically involve hundreds or thousands […]

Bharti Airtel fined Rs 5 lakh for insensitive customer service

A New Delhi consumer forum has imposed a fine of Rs 5 lakh on Bharti Airtel Ltd after the company continued to seek dues from a person even after the bill was paid. In a complaint by IT professional Jasmeet Singh Puri, the forum also expressed its consternation at the “lackadaisical attitude” of Bharti Airtel’s […]

Global distributor Brightstar acquires majority in Bharti’s Beetel Tele

Global corporation Brightstar has acquired a majority interest in Beetel Teletech Ltd, part of the Bharti group. The aim is to bring latest mobile technologies and services to the Indian market, the companies said. Beetel is a maker of land phones and other telecom equipment, and offers communication services. “As the largest specialized wireless distributor […]

Reliance Jio to be a ‘formidable competitor’ – Moody’s

Reliance Jio is potentially a formidable competitor in India’s telecom sector, credit rating agency Moody’s said, saying the ratings of all telecom companies will be impacted negatively due to the launch of services by Reliance Jio next year. “It will enter the Indian telecom space as a well-capitalized entity, supported by the financial muscle of […]

Reliance Jio could corner 20% of mobile data market by 2017-18 – report

Reliance Jio Infocomm could overtake Anil Ambani’s Reliance Communications in revenue over the next four to five years and corner 11% of the total wireless market, an analyst with a prominent global financial group has predicted.  By the 2017-18, Reliance Jio and Reliance Communications would have very similar mobile voice revenue market share, at about […]