Vodafone said it is about to launch 4G in Mumbai and requested customers to upgrade to a 4G SIM if they want to access the network.
Customers can upgrade to 4G SIMs at their convenience at 56 Vodafone stores across Mumbai, it said.
The company has entered the “final stages of bringing the World’s largest 4G network to Mumbai.”
“A formal announcement regarding the launch, which is expected soon, will be made in due course,” it added.
Vodafone recently launched 4G services in Kerala, the first circle where they did so.
Customers can walk into any nearby Vodafone store and get their 4G-ready SIM with a hassle free exchange process. With the new 4G-ready SIM, they will continue to enjoy uninterrupted mobile internet experience as per their existing plans and will be automatically upgraded to 4G as soon as the services are launched commercially.
“Vodafone is the leading telecommunication services provider in Mumbai and our 8.6 million customers have a lot to look forward to. We want our customers to be 4G-ready so that they can start experiencing the benefits of high speed mobile internet services as soon as they are launched commercially. Hence, this facility to upgrade to 4G-ready SIMs in advance. We are excited and fully geared up to launch our 4G services on the superior 1800 MHz band in Mumbai very soon,” said Ishmeet Singh, Business Head–Mumbai, Vodafone.
The company said that in the past few months, it has invested significantly in modernizing its existing network, incorporating the latest advances in technology making it more resilient and energy efficient.
Customers can switch to a 4G-ready SIM following these easy steps
To activate the new Vodafone 4G SIM card, use your existing Vodafone number to SMS ‘SIMEX ’ to 55199.
You will receive a response SMS from 55199 with partial SIM number entered. Send the last 6 digits of the new SIM number to 55199 within 2 hours of receiving the SMS mentioned in the above step. You will receive a success SMS, post which your 4G-Ready SIM will be activated within 5-10 minutes.
In case customers face any issues with the SIMEX process, they can call 199 or seek assistance from our staff at any Vodafone retail store, the operator said.
Vodafone is also making arrangements of home delivery of 4G-ready SIMs for its premium high-value customers in Mumbai. A formal communication is being sent out to all these customers with details of the initiative
Vodafone has already launched its high speed 4G services in Kerala. The intensity of its roll-out will continue with major metros like Mumbai, Kolkata, Bengaluru and Delhi to be launched by March 2016.