CRM will dominate SaaS market as it grows 20.7% this year: Gartner
Worldwide software as a service (SaaS) revenue is forecast to reach $12.1 billion in 2011, a 20.7% increase from last year’s $10 billion, market research firm Gartner said. Nearly all of this revenue comes from companies as the research agency had put enterprise part of the SaaS market at $10 billion. SaaS is so-called because, […]