Tata Motors India’s largest commercial vehicle manufacturer opened a new integrated sales, service and spares facility for commercial vehicles in Tumkur near Bangalore, and said it plans to open two more such ‘3S’ facilities in Davangere and Chitradurga in Karnataka.
While the Tumkur facility is spread over 6,800 Square Meters, the facility in Davangere is spread over 7,500 Square Meters, with the yet to be opened Chitradurga facility being 4,000 Square Meters, the company said.
Tumkur 3S center has been launched with Prerana Motors Regio, a Tata Motors dealer.
“This new showroom in Tumkur, offers a contemporary-styled, single-point hub for Sales, Service and Spare Parts and is spacious, for a comfortable buying experience,” Tata Motors said.
The service facility can attend up to 50 vehicles a day, with about 22 bays.
“Through initiatives like this, we hope to proactively take steps, for better delivery of our products and services, not only in Karnataka, but across the country, based on Tata Motors customer centric approach of better anticipating customer requirements. With well-planned facilities, complementing an unmatched commercial vehicles range, we are better placed at building strong, lasting relationships with our customers,” said Mukund Krishnamurthy, Regional Manager – South, Commercial Vehicle Business Unit, Tata Motors.
Having recently celebrated 60 years of truck manufacturing at its first manufacturing and engineering facility in Jamshedpur, Tata Motors is the leader in the Indian commercial vehicle space, with the most comprehensive line-up of commercial vehicles, ranging from the 0.5 tonne Magic Iris and Ace Zip to the 49 tonne PRIMA Heavy Commercial Vehicle, including a defence range.
At this new dealership, customers can also avail of Tata Motors innovative service offerings for its medium & heavy commercial vehicle range like Tata Alert, Tata Fleetman, Triple Benefit Insurance, Tata Motors 4 year warranty and Extended Service Intervals. Furthermore customers can also avail of financing options, loyalty programs, including full service contracts for an enhanced service experience. The dealership is equipped with mobile workshops for 24X7 customer support.
To ensure best service experience, the entire sales team at these new facilities is be trained under Tata Motors coveted DRONA training module, which comprises of rich training content rendered by specialists.